Training
jtel Training
jtel regularly offers training sessions at its training center in Ottobrunn near Munich.
Learn moreANNUAL INNOVATION EVENT
Bring an Idea.
Leave with a complete Bot.
Two days. You and jtel engineers turn one real process idea into a working AI chatbot or voicebot — built on the jtel platform, ready for production.
NEXT EVENT
18–19 Nov 2026
Ottobrunn, Germany
COUNTDOWN
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DAYS
–
HRS
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MIN
–
SEC
2 Days
of hands-on building
1 Idea
from your contact center
1 Real Bot
production-ready, not a demo
From an idea to your very own bot in two days
Not a hackathon for fun — you leave with a real solution.
1
STEP 01 · DAY 1, MORNING
Bring your idea
Bring along an idea from your customer service team – a process that could be automated. The key question is: where could a bot simplify your workflows and significantly reduce the workload on your staff?
2
STEP 02 · DAY 1, MIDDAY
Build together
Together with our bot experts, you can bring your chatbot or voice bot to life on your own jtel Cloud instance. You’ll start seeing results from day one.
3
STEP 03 · DAY 2, MORNING
Create your bot
Your idea is turned into a fully functional bot – integrated into your processes and your customers’ communication channels. Using real-life scenarios, you can test how the bot responds to different enquiries and refine its dialogue. This allows you to see what your solution is capable of – even before the bot comes into contact with your customers.
4
STEP 04 · DAY 2, AFTERNOON
Present & deploy
On the evening of the second day, the teams will present the bots they have built themselves – live in front of all the participants and the judging panel. The bots will then be thoroughly tested for functionality and to ensure a good customer experience. The highlight is the awards ceremony.
JTEL WEBINARS
Learn live from our experts.
Compact online sessions on features, best practices and current topics around customer communication and AI — live or on demand.
Community
User Group
Exchange ideas, share best practices, and gain fresh insights with fellow jtel customers and partners.
Learn more Expert Knowledge
Webinar
Practical insights into features, benefits, and applications — clear, concise, and to the point.
Learn more 18–19 Nov 2026 Ottobrunn, Germany –d –h –m
Ready to build a bot?
Bring an idea. Leave with a complete bot. Limited places for November 2026.